We have used JGS Couriers since 2001 for all of our UK, Ireland and European requirements from small parcels to full pallets. JGS continue to provide us with an exceptional level of service, always exceeding our expectations whilst maintaining competitive rates. Vehicle response times have always been with 30 minutes and we are always kept fully informed on progress when required. We have found all of their drivers to be professional with a can-do attitude and of smart appearance whilst representing Big Bear. JGS have taken the time to understand and implement our requirements, willing to modify vehicles to specifically accommodate our products when needed. In short, nothing is too much trouble for JGS and they have never let us down. I would highly recommend JGS Couriers if you are looking for a fast, reliable and professional service with that little bit extra.
Teresa De Bank, Logistics Supervisor, Big Bear Plastic Products Ltd
We have used JGS Couriers for over 5 years & will continue to do so due to the high level of customer service we receive from them. Nothing is too much trouble & they provide a rapid response.
Hi there, I would like to send my appreciation for all the work and support Gary gave John Lewis on Friday 23rd March delivering carpets to Libra Carpets from Worcestershire. Gary had to step in for us, last minute, to assist with an escalated complaint. It was not without a challenge for Gary – He was given the incorrect contact details from the carpet company that he collected the delivery from and then had to drive through London traffic at last minute. He then had trouble finding the destination due to lack of information given. Gary was great – keeping me up to date, polite and friendly and definitely demonstrating a ” can do” attitude, delivering the carpets on time which gave me peace of mind over the weekend for our Customer. Many thanks to Gary for all his help and determination to give excellent customer service to John Lewis. Thanking you.
Jean, John Lewis
Over the past eight years, we have used JGS Couriers to transport high-value fragile goods for timed deliveries. Their service to us has been excellent – both in commitment and reliability.
Rowland, Production Director
OCM have used JGS for the last 6 years, and during this time they have provided us with a reliable and professional service. We would have no hesitation in recommending them to others.
Sandy, Accounts Manager
We have regularly used the services of JGS Couriers over the past 9 years. In that time they have proven to be ultra-reliable, conscientious, and treat our cargo as their own. Every member of the team is pleasant, personable and willing to put themselves out to suit our needs. Nothing is ever too much trouble. With the service level we receive from JGS, we have never had any reason to look anywhere else. The job gets done, and it gets done very well.
Paul, General Manager
I would like to say a huge ‘thank you’ for the excellent service I received from your company. The driver was extremely pleasant and your communication and speedy delivery exemplary. If I can leave feedback on your website, please let me know. I have kept you in my list of contacts and will certainly recommend you if I hear of anyone in Worcester needing a courier.
Jan, Chalfont St.Peter
I have been using JGS Couriers for the last 18 months and their service has been exemplary. Whenever I have needed a van, they have been quick to respond to get one to me – often within 20 minutes. Keep up the great work.
Excellent service!! The driver was professional, helpful and kept me updated on the progress of my urgent delivery. Will be using you again. Thanks.
Just wanted to say thank you for co-ordinating my delivery yesterday. The package arrived on time and I appreciate the efficient service that was provided.
Thanks for helping us out with this customer. Excellent service as always from JGS Couriers
Thank you for your fab service, we will definitely be calling you again. Kind regards,